Privacy

Your privacy is important. Our Privacy Policy leverages industry best-practices to balance security and privacy when using Internet-based applications. If you have any suggestions on how we can improve our policies or products please start a dialogue with us at support@ixd.co. We look forward to delighting you with easy-to-use products coupled with outstanding service at a fair price.

Matthew, Ryan, and Jay
IXD Founders


Privacy Policy

IXD recognizes and respects the importance of maintaining the accuracy, security and privacy of your personal information. This Privacy Policy is a statement of our guidelines and practices with respect to the collection, use, protection and disclosure of personal information collected through your use of the IXD website and services.


Information Collection

We may collect personal information from you on our website, including, but not limited to, the following: (a) to establish and manage your account, including to provide notifications to you regarding your account; (b) to provide you information or support your request; (c) to inform you about new services and solicit your adoption of these services; (d) to provide you with product information and usage tips; (e) to help us develop new services and features that meet your needs; and (f) to bill and collect for services to satisfy IXD's legitimate business interests. The information we request may include personally identifiable information such as your name, billing and shipping address, telephone number, e-mail address or credit card information. It is solely your choice whether or not you provide this personally identifiable information. However, should you choose not to provide the information, we may be unable to process an order, fulfill a service or display certain content on the Site. You can opt out of promotional emails at any time, but will still receive communications such as receipts, confirmation emails and customer service updates that are considered necessary to provide the service to you.

To maintain our quality of service and to assist in the analysis of product performance, we may also gather data on connection information, including the timing and size of all packets sent over the Internet during a session. The gathered information is used only to ensure the highest quality experience possible when using IXD products.

IXD also collects certain standard information about your computer for security and identification purposes. This information may include: IP addresses, domain names, access times, browser type and browser version, cookies, and other unique identifying information of machines that have our software downloaded, installed and used on them. This information is used for the operation of the service, to identify and protect our customers and to control unauthorized use or abuse of our services. All information is encrypted during transmission and is stored securely within our servers.

We may post publicly available testimonials we receive via social media channels such as Twitter and Facebook to our website. If you wish to have your testimonial removed, you can contact us via one of the methods listed in this Privacy Policy.

We do not sell or rent personal information, including personally identifiable information, to unrelated third parties.


Information Disclosure

We disclose personal information provided to us if required to do so by law or in the good-faith belief that such action is necessary. These circumstances include, but are not limited to, the following: (a) to respond to judicial process or to comply with legal process served on us; (b) to protect the security and integrity of our website and services; (c) to protect and defend our rights and property and the rights and property of others; (d) to take precautions against liability; (e) to respond to claims that submitted information violates the rights or interests of third parties; (f) to correct technical problems and malfunctions in how the Site operates or processes visitors' information; or (g) pursuant to your specific direction in connection with a service we are providing on your behalf.


Access to Personal Information

You may access the information we collect from your registration via the IXD website. You may correct any inaccuracies in the information we have collected or add additional information by updating your account: (a) via the IXD website; (b) via email at support@IXD.co; (c) by calling +1.425.954.5150; or (d) by writing to Support, IXD, Inc. 1420 156th Ave NE, Suite E, Bellevue, WA, 98007.


Use of Browser Cookies

Cookies are small text files placed on your hard drive by a website when you visit, which can be used to provide you with a tailored experience, such as by storing information about your preferences. We may use cookies to provide you with a better service. The use of cookies is an industry standard and many major websites use them to provide useful features for their customers. Cookies in and of themselves do not personally identify users, although they do identify a user's computer. Most browsers are initially set to accept cookies. If you prefer, you can set your browser to refuse cookies. We treat any personal information that may be contained in cookies with the same level of protection as other personal information you provide to us. In addition to the identified purposes described in this Privacy Policy, we may use website information and share it with other organizations with whom we have a commercial relationship to measure the use of our website and to improve the functionality and content of the website.


Security

We utilize reasonable and appropriate protections and procedural safeguards to ensure that personal information in our care is not misused or accessed without authorization. Personal information is stored on our own platforms or on the platforms of our service providers, with access restricted to those employees or contractors who have a need for such access to perform a legitimate business function relating to the services or for maintenance, internal security or related issues.


Third Party Websites

The IXD website may contain links to third party websites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the privacy practices of any third party websites. For this reason, we encourage you to review the privacy policies of these websites before disclosing any personal information to or through them.


Third-Party Data Collection and Use of End User Information

When you use or connect to an IXD website or solution through a Third Party Platform you allow us to access and/or collect certain information from your Third Party Platform profile/account. You additionally allow us to access information contained in cookies placed on your device by the Third Party Platform as permitted by the terms of your agreement and privacy settings with the Third Party Platform. We may share this information with the Third Party Platform for their use as permitted by the terms of your agreement and privacy settings with the Third Party Platform.

We continuously improve the IXD website and our solutions and we utilize different third party analytical tools to help us do so. We are interested in how visitors use the IXD website and solutions, what they like and dislike, and where they have problems. We will share some of the information we collect from you with vendors and other service providers who work with us to support the internal operations of our website. For example, we use a third party service to help us prepare website analytics. Our third party analytics company never sends emails, notifications, or other communications to our end users.


Consent

By submitting personal information to IXD or its affiliates and agents, you agree that we may collect, use and disclose such personal information in accordance with this Privacy Policy and a permitted or required by law. Your use of the IXD website and services signifies your assent to this Privacy Policy.


Modifications

We reserve the right to modify this Privacy Policy at any time without notice. Please check this page periodically for changes. We will post the updated version of this Privacy Policy on this page and indicate at the bottom of the Privacy Policy when it was most recently updated. Your continued use of the IXD website and service following the posting of changes to this Privacy Policy constitutes acceptance of those changes.


Contact Us

If you have suggestions for improvement, questions or concerns about this Privacy Policy, or if you believe that we have acted contrary to this Privacy Policy, please notify us by email at support@ixd.co. We can also be contacted by calling +1.425.954.5150 or by writing to Support, IXD, Inc. 1420 156th Ave NE, Suite E, Bellevue, WA, 98007.


Last Updated February 9, 2015